Production/Cartbasev1 · live

Channels

Where this agent meets users, and where it hands them to people.

PlaygroundLive

The dashboard's own chat, on the same engine as every channel.

Embeddable widgetComing

One script tag on any site. Shadow-rooted, themed by the host page.

WhatsApp & SMSPlanned

Confirmations become designed reply words on channels without buttons.

EmailPlanned

One turn per thread message, with a longer confirmation window.

SlackPlanned

Blocks map directly to the chat widget tree.

VoicePlanned

Real-time voice.

Human handoff

The webhook that receives handoffs. Delivery status is recorded in the ledger.

Handoff webhook URLReceives the transcript, reason, and open task on every handoff. Empty means handoffs are recorded as unconfigured.

Delivers verify codes over SMS, email, or push. No channel is wired yet, so verify-policy actions refuse safely and the refusal is recorded.